Imagine combining a luxury villa, an all-inclusive 5 star hotel, a chauffeur and concierge; Package that with a professional but friendly service style you are getting close to our Staffed Villa Vacations.
We only work with a small number of hand picked Villas, amazing hosting teams to provide you with a truly special luxury vacation.
All our trips are bespoke and specially designed and packaged to you for you.
Imagine combining a luxury villa, an all-inclusive 5 star hotel, a private driver and a concierge - Then package that with our professional but friendly service style you are getting close to our hosted villa vacations.
For the team at UTSG, 5 star service is not about white gloves and standing to attention. We believe in making our guests feel completely taken care of and relaxed by providing everything that’s required for the experience of a lifetime; Spectacular Locations, an expertly planned trip, incredible luxury accommodation and a very capable, friendly, knowledgeable team on call to attend to your every need.
The ‘UTSG Standard of Service’ focuses on training, consistency and providing the perfect balance of attentiveness without intrusion. We instill this ethos in our entire team from the top down. From initial booking and planning to after trip follow up.
Your team are dedicated to you and you alone for the duration of your trip. In some cases they live onsite, if there is an option to do so without intrusion if not we provide separate accommodation.
As a minimum your team will consist of a private chef and host. They double as drivers, with support from head office providing concierge or sourcing extra requirements when needed. As a general rule we operate 2 team members for groups of up to 10 then 1 team member extra for every 5 further guests, your booking manager will discuss this with you.
Our hosting teams have local knowledge and more than often come from a super-yacht background so be assured you will be very well looked after. From the moment you start your booking to the moment we drop you off at the end of your trip; everything will be taken care of.
We operate at local level and purposefully only have a limited portfolio of hand picked villas we work with. Our picks are based on location, facilities and all are finished to the highest standard. Your booking manager will know them well and be able to advise. NB. Usually Villas are only available Saturday to Saturday during the high seasons.